All Systems Operational
ChatShipper API ? Operational
ChatShipper Web Application ? Operational
Chatshipper Smooch Integrations ? Operational
Chatshipper Webhooks Integrations ? Operational
ChatShipper Search Engine ? Operational
Zendesk Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Zendesk Sunshine Conversations Hosted WhatsApp Business API Clients Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020
Resolved - This incident has been resolved.
Sep 24, 11:32 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 24, 11:32 CEST
Resolved - This incident has been resolved.
Sep 24, 05:41 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 24, 05:02 CEST
Resolved - This incident has been resolved.
Sep 24, 01:31 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 24, 00:52 CEST
Sep 23, 2020
Resolved - This incident has been resolved.
Sep 23, 14:30 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 23, 14:22 CEST
Resolved - This incident has been resolved.
Sep 23, 10:11 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 23, 09:31 CEST
Resolved - This incident has been resolved.
Sep 23, 04:50 CEST
Investigating - Webhooks related services may present problems. Please continue to monitor this page for updates.
Sep 23, 04:21 CEST
Resolved - This incident has been resolved.
Sep 23, 02:51 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 23, 02:12 CEST
Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 13:11 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 22, 12:32 CEST
Resolved - This incident has been resolved.
Sep 22, 06:31 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 22, 05:51 CEST
Sep 21, 2020
Resolved - This incident has been resolved.
Sep 21, 18:25 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 21, 18:12 CEST
Sep 20, 2020
Resolved - This incident has been resolved.
Sep 20, 12:31 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 20, 11:51 CEST
Resolved - This incident has been resolved.
Sep 20, 00:41 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 20, 00:02 CEST
Sep 19, 2020
Resolved - This incident has been resolved.
Sep 19, 19:31 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 19, 18:51 CEST
Sep 18, 2020
Resolved - This incident has been resolved.
Sep 18, 14:41 CEST
Investigating - Smooch related services may present problems. Please continue to monitor this page for updates.
Sep 18, 14:01 CEST
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020
Resolved - This incident has been resolved.
Sep 13, 12:22 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 11:32 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 13, 10:36 CEST
Investigating - Some customer may be experiencing user interface misbehave or problems. Please continue to monitor this page for updates.
Sep 13, 09:01 CEST
Resolved - This incident has been resolved.
Sep 13, 10:35 CEST
Investigating - Most users/customer may be experiencing service problems. Please continue to monitor this page for updates.
Sep 13, 05:40 CEST
Resolved - This incident has been resolved.
Sep 13, 07:22 CEST
Investigating - Some customer may be experiencing problems searching for knowledge base items8. Please continue to monitor this page for updates.
Sep 13, 06:02 CEST
Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.